1) What should I do on date of activity?
Arrive at Taman Pertanian Malaysia's main entrance at least half an hour prior to booked time slot. Purchase TPM entry tickets at the ticket counter. Board the free Skytrex Shuttle Bus waiting just after the bicycle Shop near to the ticket counter.

 

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2) What shall I wear?
Comfortable casual/sportive attire. No sandals or slip-off shoes. Ankle supporting shoes are recommended. We also kindly ask for all long hair to be tied back. We also suggest that any body piercing be removed or properly taped over for safety. Any loose clothing, dangling items, jewellery, straps and all head outfit (use for religious purposes) shall be properly and neatly kept.

3) What happened if it rains?
The instructor will determine if the activity can continue if it starts to rain. An evacuation will take place if the weather condition becomes adverse. Please follow the instructions to ensure a smooth evacuation. Rescheduling is allowed for the weekend bookings and no refunds will be given. For weekdays booking, an amount will be refunded subject to discretion of management.

4) Is there a height and weight restrictions?
The minimum height restriction for the Big Thrill and Extreme challenge is 1.4 meters, and for the Little Adventure is 1.1 meters. There is a weight restriction of a maximum of 100 kg for all circuits.

5) What if I am afraid and cannot complete the course?
SKYTREX Adventure is all about testing your agility, challenging your fear and pushing yourself to the limit. All safety systems are in place to ensure your safety is safeguarded during the activity. However, if you need to withdraw from the activity, there are Ayam Exit and Chicken Exit for you to get off the circuit.

6) What if I get stuck?
Our trained instructor will come and assist you and if needed be, to bring you down in a manner as prescribed by our standard procedure.

7) Can an adult go on the kids' circuit?
Adults, who are young at heart, can enjoy the Little Adventure. You are never too old to enjoy SKYTREX Adventure.

8) Are children allowed to go on the circuits alone?
For Little Adventure, a child under 8 years must be accompanied by an adult. A maximum of two children allowed per adult. As for Big Thrill, a child below the age of 13 (if meets the height requirement) must be accompanied by an adult to go on the circuit. One child per adult only.

9) Will an instructor follow me through the course?
Our instructors will follow you from the ground/stationed at designated area. They are trained to monitor you from the ground/respective stations. We do not want to get in your way while you are enjoying SKYTREX Adventure.

10) Do I need to be fit?
The activities provided has a certain degree of physical challenge that may require a small amount of agility, strength and stamina. Have a go at the Skytrex Initiation to determine if you could take the challenge of the actual circuit.

11) What if I have special medical conditions?
Participants who have medical and physiological limitations must first obtain approval from the doctor prior to participating in the activities. SKYTREX however reserves the absolute right to prevent participation of clients who do not meet the basic health requirements for the activities.

12) Is it safe?
As with any outdoor activities, there are elements of risk involved. While all precautions have been taken and certification has been obtained, participants are required to abide to the Skytrex Rules and Regulations as provided by SKYTREX Sdn Bhd from time to time to ensure safety is maintained at all times.

13) Do I have to book in advance?
Yes. We highly recommend that you book in advance as slots can be fully taken up at times. You must book online and choose the available slots you wish to participate. You may still walk-in but we do not guarantee that there will be available slots for you.

14) What would be the best time to come?
It is advisable to come in the morning to avoid the rain in the evening. The forest is much cooler and the temperature is pleasant in the morning. Please also come on time as we would normally have slots for other groups and your unpunctuality will affect the program of other groups.

15) What happened if I need to cancel my booking?
Please see our cancellation policy on Skytrex Rules and Regulations

16) What happened if I am late for the slots reserved for me?
As we are serious on punctuality, we will only allow you to participate depending on the availability of other slots.

17) Can you organize corporate function, private parties or team building?
We will be happy to assist you in putting up whatever events at our park, subject to feasibility of events and availability of your event's requirements. Please get in touch with us and we would love to discuss your requirements further.
 
 
 
 
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